Can you really risk losing customers? I just came across an article about an Uber Eats driver that continues to eat portions of their customers’ orders. Not only that, but apparently the driver has a knack for running late, or not delivering at all after pickup. When Kelly Clay sought to resolve the issue with Uber and she received the following response, “We have checked the trip and it seemed that the delivery partner encountered problems on the way to deliver your order and was forced to cancel the order. While we are unable to compensate you for the inconvenience, we want to assure you that we take all feedback extremely seriously,” the representative said. “I know that this is not the best answer that you’re looking for but we’re still hoping that you’ll give Uber Eats another shot.” Something else that is concerning is a dedicated blog by Uber Driver called “I Use Uber To Get Free Food,” not to mention a man was just jailed in San Francisco for stealing 25K in food. Sure, there are good drivers out there, but the real question is can your business afford the risk of letting a non-employee pickup your food, not knowing when and where it will ultimately end up? We, at BistroUX, are genuinely concerned about the safety and quality of delivery order food, so we have come up with a low-cost Carry Out solution that ensures food goes directly from the hands of your staff to the customer’s.
- Eliminate High Cost Deliveries
Why would you have delivery drivers driving for your brand who are not your employees and run the risk of damaging the reputation of your business with late deliveries, stolen food, or in some cases no food at all? The cost of employing your own delivery service is quite expensive also. BistroUX solves this problem by allowing all orders through your website at only $0.50-$1.00 per Carry Out order regardless of order value. This is incredibly cheaper than competitors like Uber or Amazon who charge 15-30 percent per order. With BistroUX, you keep more money in your pocket.
- Increase YOUR Brand Awareness & Loyalty
One of the best features of BistroUX is that we help you promote your own Brand. Customers don’t have to use other websites or applications to purchase your food. Instead, the online ordering platform ties directly to your own website. Your customers are directly working with you, through your website!
- Ensure 100% Order Accuracy, free up your Phone
Your customers use your website to fully customize their Carry Out orders with 100 percent accuracy. No more questions or hassles on the phone trying to explain your Menu items and combinations. Customers can simply, and easily, select what they want and decide when they want it. This allows your customers to place orders at their convenience and leisure and allows you to solely focus on giving 100% attention to your customers face-to-face, rather than being distracted by the phone.
Clay, Kelly. (28, December 2017). “Uber Eats drivers might be stealing your food.” Mic. Retrieved from https://mic.com/articles/187104/uber-eats-drivers-might-be-stealing-your-food#.BsIUBIUzT
Martinez, Bernie-Ali. (11, September 2017). Driver jailed for stealing 25K UberPeople.net. https://uberpeople.net/threads/i-use-uber-eats-to-get-free-food.183330/